I am currently dealing with Moorcroft and, speak as I find, I can honestly say they are fine to deal with. They phone me periodically and offer settlement figures of 20% off the balance. I pay my bank loan on line, and I increase the amount (usually every 5 months) periodically as I am able. They always ask "are you calling to clear this balance today?", but that's an industry standard. I think as debtors we also need to have a reasonable and positive view of our debt, then, when you speak to them, this positivity comes over.......I have a positive , good relationship with them. I have cleared 30% of my debt and I shpould be finished in 14 months, but give them a fair go, and maybe it's OUR attitude sometimes? 7/10 to Moorcroft from me.

I'm quite a young guy, and to be honest I've never had to deal with any debt recovery agencies before. about 1 year and a half ago, I got made redundant from my job, and I missed paying a bill on my o2 account just after renewing my contract. This was totally my fault in all fairness. Moorcroft took the debt on behalf of o2, and sent me a number of letters in the meantime, so I phoned them up to explain my situation, and they wanted NONE of it. Their agents are extremely pushy, overly aggressive and arrogant. They have reduced me to tears over the phone, threatening me in all manners possible. They are really intimidating and very reluctant to actually help you, on top of adding ridiculous amounts of interest on top of the original debt. I actually ended up on anti-depressants because of the pressure they were putting on me (amongst other things), My advice to anybody (and as cliché as it may sound), is to simply not get into debt. They eventually passed my debt onto another company, who have actually been brilliant with me, and I have not had one letter, phonecall or any type of correspondence from them, as I've just paid money, when I can online.

I tried to work something out with moorcroft they were just not intrested they wanted their money in full even though i told them i could afford to pay in full but i keep offering them monthly instalments same thing over and over again with them ,no money in full or your going to court and other costs will be added to it.I felt i was on a losing battle and things only got worse they were constantly phoning my house ,sending letters ,the stress of this made me very ill and my wife ended up with very bad psoriasis and had to go into hospital for days due to all the harrassment from these people .

got a letter in to say they were taking me to court unless i pay my debt in full,i called to set up a direct debit to pay monthly £40,not good enough so they didnt take any payment,just told me i HAD to pay the full which i told her i couldnt afford!do they want their money or not!!

My phone is playing up so hope u all read this Moorcroft need to be stopped now before it's too late they are bullies and I've been to hell and back again with these awful people. I've contacted watchdog tonight to put a stop right now.

Words cannot explain how i feel about this company, they have almost driven to the brink of madness with their attitude and rudeness. They almost mock you when you get angry with them Recently they sent me a letter saying they were going to refer my account for court action, they are nasty, nasty people. Each time I hear from them I report it to Debtline who very nicely calm me down and deal with Moorcroft directl, I then go on their website and leave a message telling them again about their bullying tactics and remind them that I am with Debtline and to leave me alone otherwise a formal complaint will be made against them,. They then leave you alone for a bit and then start all over again hoping that you have somehow managed to find the money you owe!

surely if these people who call you up at 8pm at night, and DEMAND payment are rude arragant!and damn well belittling! what i dont get is if they get commision surely they would get further if they were pleasent and more understanding?its absolutly enfuriated me! so i asked( are u in debt? he replied no i am not!!! then i replied; have you a morgage? he replied YES i have!!!!!!!!!!! pompus prat!!!!!!!

If you are getting stressed by Moorcroft, say they are calling you too much, tell them back off and by the way I am writing a complaint to your holding company. Their parent company is Barclays, and write to their CEO at their head office complaining about their subsidiary, and copy that letter of complaint back to Moorcroft. It has worked with so many companies, it is worth a try with them.

Spoke to them about my debts today. No interest or charges!! Polite, reasonable. Richard

Every couple of months I call Moorcroft to get an uptodate balance of what i'm owed to pay, and everytime all I hear is "Your balance is .... are you in a oppourtunity to pay this ammount today?" NO!! If I was I wouldnt be in debt would it...... SO far I have found that rude, pushy and arrogant!!!