Contact Debt Line :: Debt Management Services

Call our Debt Advice Line:

0800 4085 262

To speak to an advisor today

Get Help with your Debts!

Fill in your details here and one of our debt management specialists will call you back to help you with your debt worries:

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Best time to call:

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Contact Us

Request a Call Back

To request a telephone call from one of our debt management agents please complete the form on the left.

Telephone

CALL US FREE: 0800 4085 262

Existing Customers: 08000 919 991

Write to us:

Debt Line
PO Box 5571
Bournemouth
BH1 1ZN

Complaints:

You can either call or write to us regarding a complaint.

Existing customers can call us or e-mail us using the contact details on your documentation.

Alternatively, you can write to us at:

Debt Line
PO Box 5571
Bournemouth
BH1 1ZN

What you need to provide

In order to investigate and resolve your complaint, we'll need the following information:

  • Your name and address
  • Your customer ID number
  • A phone number so that we can contact you
  • A clear description of your concern or complaint
  • Details of what you would like us to do to put it right

How we'll respond

We'll do our very best to resolve your complaint as quickly as possible and to your satisfaction. If you're unhappy with the response, get in touch with the person or department that handled your complaint. They'll agree with you the next steps.