Customer Service is extremely important to us, we are constantly looking for new ways to maintain excellent contact with our customers and provide the best possible service. To this end we have added this forum to our web site to add another contact method for our customers and people interested in our product.

Please feel free to post any questions or comments about our services or, if a customer, you can post problems you are having and we'll be happy to help you. Do please remember however that is a public forum so please do not post any private information you do not want visible in public.

Debt Line On Line

Please post any questions you have for our agents in this forum.

Re: Debt Line On Line

Postby gerald.pritchard » Wed Jul 08, 2009 1:23 pm

hi
thank you. it's good to see there my money is going. you are good in helping customers. thanks
gerald.pritchard
 

Re: Debt Line On Line

Postby Darren Cheeseright » Wed Jul 08, 2009 3:12 pm

Hi Gerald,

Welcome to the forum! Thanks for your feedback, I'm glad you found our online service useful

Darren & the Debt Line family
User avatar
Darren Cheeseright
Debt Line IT Manager
 
Posts: 101
Joined: Thu Jun 25, 2009 12:12 pm

Re: Debt Line On Line

Postby Luis.Tavares » Thu Jul 09, 2009 10:31 am

Hi. The Website as been very helpfull to me. Its pratical and very easy to navigate. I dont have a single complaint about how Debt Line treats their costumers but with the site its even easier to keep track of my account. Sounds like a commercial but its true. Well done.
Luis.Tavares
 

Re: Debt Line On Line

Postby Justin.Ford » Thu Jul 09, 2009 10:36 am

Hello,

Excellent website and easy to use, now I can keep track on everything that is going on with my debts.
Justin.Ford
 

Re: Debt Line On Line

Postby Joan.Dawson » Thu Jul 09, 2009 12:07 pm

Hi Adam,
i find debt line on line very user friendly, its been easy for me to navigate. Thankyou for creating it.

Jo.
Joan.Dawson
 

Re: Debt Line On Line

Postby alf.wilkinson » Thu Jul 09, 2009 2:38 pm

Hi adam your idea and time to develope the on line for customers, with forum is a super idea, well done
alf.wilkinson
 

Re: Debt Line On Line

Postby amanda.windsor » Thu Jul 09, 2009 4:29 pm

amanda from bedfordshire i think the website is a good idea so i can check when my payments have been sent out,so if any of my creditors get in touch with me i can say you have recieved your money so why are you phoning me.
many thanks amanda.
amanda.windsor
 

Re: Debt Line On Line

Postby Wan Yuseri » Fri Jul 10, 2009 12:25 am

I think the website is good..It is easier for me to see my accounts...but I still can't change my passwords..Is there any other way to do it!
Wan Yuseri
 

Re: Debt Line On Line

Postby Darren Cheeseright » Fri Jul 10, 2009 8:01 am

Wan Yuseri wrote:I think the website is good..It is easier for me to see my accounts...but I still can't change my passwords..Is there any other way to do it!


Hi Wan,

Welcome to the forum, I am glad you find this helpful. My Name is Darren and I work in IT here at Debt Line, Regarding changing your password, have you tried using the link in the top right hand corner of the online section after you log in?

If you have and this is not working please pop another post on and I will take a look into this.

Regards,

Darren & the Debt Line family
User avatar
Darren Cheeseright
Debt Line IT Manager
 
Posts: 101
Joined: Thu Jun 25, 2009 12:12 pm

Re: Debt Line On Line

Postby caroline.doolan » Fri Jul 10, 2009 2:29 pm

Hi just like to say the on line Web site is great. It gives you a sence of control also. WELL DONE.

CAROLINE
caroline.doolan
 

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Debt Line is a trading name of Financial Processing UK Ltd.Registered in the UK, number 4841153.
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