*Cancel My Account*

[LeoLove76]

Hi, I'd like you to cancel my account, ref: DL**********, application started on the 14/06/2010, as I don't think I'm in a state to be making any new commitments because I'm bi-polar and not well right now. I am still in possession of the Direct Debit Instruction, which I have not signed or returned. I've decided to let my personal councillor deal with my debt issues at this present time. I posted a request on your forum yesterday, but it appears that it has been deleted, as it doesn't show up in my control panel-Your Posts. Hopefully I will be in a better state to deal with you at a later date. Thanks for your time.

Frank

[haley.laycock]

Hi LeoLove76,

I am sorry to hear that you are looking to cancel your Debtline plan!

Unfortunately the DL reference number you have provided in your post is too long for a DebtLine application or account number. If you could reply to this post with your full name & postcode. Or a valid DL or DM reference number I will be able to access your plan in order to action your request Frank.

Kind Regards.

[LeoLove76]

Hi,

The Reference number appears the same as on the paperwork sent to me . Here's my name and post code anyway, just in case p.

Mr Franky *******

******

Thx in advance.

[Stephanie West]

Hi LeoLove76,

I can see that Haley was previously looking after you - She's not here today so I want to make sure that your request has been sorted.

For your protection, we don't allow your customer details to be visible to any of our other forum users (hence the ***'s below).

If you'd be so kind as to provide your Debt Line reference (beginning with DM or DL) and postcode, I'll make sure that your account has been dealt with

Kind Regards,
Stephanie
Deputy Team Manager