Customer Service is extremely important to us, we are constantly looking for new ways to maintain excellent contact with our customers and provide the best possible service. To this end we have added this forum to our web site to add another contact method for our customers and people interested in our product.

Please feel free to post any questions or comments about our services or, if a customer, you can post problems you are having and we'll be happy to help you. Do please remember however that is a public forum so please do not post any private information you do not want visible in public.

Debt Line Customer Forum Rules

Please post any questions you have for our agents in this forum.

Debt Line Customer Forum Rules

Postby Anthony Flower » Fri Apr 03, 2009 2:22 pm

Debt Line Customer Forum Rules

We welcome almost any type of comment, idea or opinion regarding Debt Line but do ask that our members observe a few simple rules:

Personal Details
Please do not post personally identifiable details on the forum; this is a public place, accessible by anyone and indexed by the major search engines on an hourly basis.

Comments about other companies
The purpose of these forums is to discuss and obtain feedback from Debt Line customers about Debt Line products and processes. The moderators of this forum cannot maintain information, opinions or reviews about other companies.

Nonconstructive Feedback
We appreciate that not all customers will be completely satisfied with our service. We do encourage both positive and negative feedback, however we ask that you keep feedback constructive so that it can be used to improve Debt Line in the future. Feedback that is likely to cause offence, or cannot be substantiated may be edited, moved or deleted.

Advertising
We do not allow members to place any kind of advertisement on the forum; this is a customer support and information site only. Any adverts will be deleted; this includes posts, signatures and Private Messages.

Cross Posting
Please use the appropriate area for your post. Posts that are duplicated across multiple threads will be removed.

These rules are designed to keep the Debt Line forums clean and make them as useful as possible for you. Thanks for reading them and welcome to our forums :D
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Anthony Flower
Debt Line Staff
 
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Debt Line
Debt Line is a company of The Richmond Group
© Debt Line 2010 All rights reserved.
Debt Line is a trading name of Financial Processing UK Ltd.
Registered in the UK, number 4841153.
Registered Address: Walton House, 56 - 58 Richmond Hill, Bournemouth BH2 6EX.
Registered with the Information Commissioners Office 5391994.
Consumer Credit Licence Number 0600520