hi,
yesterday i had an agent from welcome finance call AT MY HOUSE!!! and for the 5oth million time can you please contact vanquis they are now threatnening to come at house in the next 5 days so I urgently need you to get intouch with them please please help ive alos had a nasty letter from lloyds tsb and i know youve all the correct details for them.
Customer Service is extremely important to us, we are constantly looking for new ways to maintain excellent contact with our customers and provide the best possible service. To this end we have added this forum to our web site to add another contact method for our customers and people interested in our product.
Please feel free to post any questions or comments about our services or, if a customer, you can post problems you are having and we'll be happy to help you. Do please remember however that is a public forum so please do not post any private information you do not want visible in public.
urgent help
6 posts • Page 1 of 1
Re: urgent help
by Cazz.Lane » Thu Jul 29, 2010 4:13 pm
Hi Tinks26
We would really love to help and stop this hassle you are receiving, and I know both myself and my colleague Haley have asked if you can post on here with you DL Ref or Post code, otherwise we cannot locate your account or do anything to help!
Or alternatively you can call us on 08000 919 991 and one of your account managers will be happy to help
Hope to hear from you with these details asap.
Kind regards,
Cazz
We would really love to help and stop this hassle you are receiving, and I know both myself and my colleague Haley have asked if you can post on here with you DL Ref or Post code, otherwise we cannot locate your account or do anything to help!
Or alternatively you can call us on 08000 919 991 and one of your account managers will be happy to help
Hope to hear from you with these details asap.
Kind regards,
Cazz
- Cazz.Lane
- Debt Line Staff
- Posts: 213
- Joined: Tue Nov 24, 2009 9:40 am
Re: urgent help
by Cheryl.D » Fri Aug 13, 2010 2:01 pm
Hi tinks26,
Thank you for coming back to us and apologies in the delay in coming back to you.
I have just attempted locating your account with us and we don't have any accounts with that postcode. Have you recently moved house? If so please let us know what your previous postcode was and this would massively help me help you.
If not could you please post your full name, dl reference number and phone number, this way I can trace your account and give all the help that you need. I will make sure that I will remove your personal information once you have replied
I will look forward to hearing back from you
Kind Regards
Cheryl Duncan
Thank you for coming back to us and apologies in the delay in coming back to you.
I have just attempted locating your account with us and we don't have any accounts with that postcode. Have you recently moved house? If so please let us know what your previous postcode was and this would massively help me help you.
If not could you please post your full name, dl reference number and phone number, this way I can trace your account and give all the help that you need. I will make sure that I will remove your personal information once you have replied
I will look forward to hearing back from you
Kind Regards
Cheryl Duncan
-
Cheryl.D - Debt Line Staff
- Posts: 343
- Joined: Fri Jun 05, 2009 1:25 pm
Re: urgent help
by Erin.Breen » Mon Aug 23, 2010 10:33 am
Hi Tinks26,
Thank you for getting back to us.
Unfortunately, as my colleague Cheryl has mentioned, we cannot locate your Debt Line plan with the postcode provided. In order for me to locate your account please post your full name, DL reference number and phone number, this way I can trace your account and give all the help that you need. All personal information will be removed once you have replied.
I will look forward to hearing back from you
Kind Regards
Erin Breen
Thank you for getting back to us.
Unfortunately, as my colleague Cheryl has mentioned, we cannot locate your Debt Line plan with the postcode provided. In order for me to locate your account please post your full name, DL reference number and phone number, this way I can trace your account and give all the help that you need. All personal information will be removed once you have replied.
I will look forward to hearing back from you
Kind Regards
Erin Breen
- Erin.Breen
- Debt Line Staff
- Posts: 35
- Joined: Tue Aug 17, 2010 2:27 pm
6 posts • Page 1 of 1
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