Customer Service is extremely important to us, we are constantly looking for new ways to maintain excellent contact with our customers and provide the best possible service. To this end we have added this forum to our web site to add another contact method for our customers and people interested in our product.
Please feel free to post any questions or comments about our services or, if a customer, you can post problems you are having and we'll be happy to help you. Do please remember however that is a public forum so please do not post any private information you do not want visible in public.
Stephbark wrote:I want to echo the comments praising Debt Line. Not only have you changed my life and helped me start rebuilding it, but, believe me, and I'm not being melodramatic, during some very dark times your support did a lot more than that. To anyone who has just joined and is still being contacted relentlessly by creditors, please stick it out. It does get better.
danielle wrote:Hi,
I have to say I agree 100% with Steph, DL have been nothing but a huge help to me. They are always courteous on the phone and always try hard to find a solution to your problem. They don't hassle you and make you feel like most creditors do. I can understand people's concerns about getting involved in a DMP, as I was one of those people, but I can honestly say it was the best decision ever, as I now have affordable monthly repayments, so thank you DL.
Thanks once a again.
Danielle
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