Debt collection/Debt recovery companies are businesses that ‘collect’ or ‘recover’
debt payments owed by customers to another company, for example a bank or utilities provider. There are two reasons why
companies such as CK Edrupt & Co Solicitors or Redcastle Recoveries are chasing you for payment: they’ve been
instructed to do so by a company you owe money to or they’ve actually bought your debt off that company.
A debt collector’s job is to secure payments; where they’re working on someone’s behalf, they earn a
commission for the debts they recover and where they’ve bought the debt, they need to make sure they get their money
back. Their business model is usually reflected in their approach: From our customers we know that the letters and phone
calls they receive from them can be harassing, even threatening. These companies will try very hard to make you repay the
full amount and often won’t stop chasing you.
If you’re feeling harassed by a debt collection company and want us to deal with them on your behalf, fill in our
simple form on the right and we’ll call you back to see if we can help.
Your initial consultation with one of our debt advisors is free of charge and you will only ever
pay a fee if you enter into one of our debt solutions. To find out more about our fees, please
Just to let you know, you can find out more about managing your money and getting free debt advice
from the Money Advice
Service. Click here to find out more.
Key Information and Fees
Our advice is completely free. We only charge a fee if you enter into one of our debt arrangements.
Everything you need to know can be found here.
Getting Free Impartial Advice
To find out more about managing your money and getting free debt advice,
the Money Advice Service has been
set up to help people manage their money. Click here to find out more.
You can also download a guide by the Insolvency Service on dealing with creditors by clicking on
the link below: